Awareness Software Limited

Technical support and IT services delivered by an experienced local team without the technical lingo

ASL board room

We were founded on the principles of delivering a professional IT service at a fair and agreed price

Those principles have carried us through twenty years in the industry, maturing from two staff providing first-line desktop support to a team of over thirty providing quality end-to-end IT solutions.

Read more about us
ASL team in open plan office

Services

From the provision of technical support and hardware maintenance to more complex consultancy for more specific requirements, our experience will ensure you’re provided with the solution that works for your business.

IT Support

We proactively monitor thousands of computers across hundreds of UK SME companies. Our customer-focused team aim to deliver a responsive service that fixes issues first time round.

Business Telephony

ASL understand the importance of collaboration and cut through typically expensive world of telephony through our cloud based products. Our solution provides everything that a traditional phone system would and more whilst being cost effective, scalable and future proof.

Internet Service Provider

Client frustration at dealing with large telecom providers drove us to invest in our own provisioning platform. Converging conventional and fibre based broadband, together with wireless, copper and fibre leased lines, our platform presents a secure, unified communications presentation to the customer.

Cloud Server Hosting

ASL have a presence in multiple secure data centres, this allows us to offer fully hosted services to our customers providing them with their own private cloud where required. We invest in our hardware so you don’t have to, allowing us to deliver an enterprise-level solutions but at a price which is cost-effective for an SME.

Office 365

Office 365 provides your team with access to tools, data and files wherever they are working whilst ensuring critical information remains secure and private. We can provide Microsoft certified support or consultancy to facilitate a full 365 adoption or migration from a legacy system.

Remote Backup

The lifeblood of any business is its data, and the unfortunate truth is that all methods of data storage will eventually fail and all human beings make mistakes. In short, all businesses require a backup strategy to protect mission critical data from loss or corruption. ASL have a number of backup solutions that can be tailored to meet your requirements.

Cyber Threats

Cyber threats are a constant concern for any businesses and the impact can be disastrous. We treat our own security very seriously and by extension our customers too. We take a risk-based approach to identify threats and tighten IT security weaknesses where possible, whilst also offering training to your staff so they become hyper vigilant and not fall foul of common social engineering techniques.

Disaster Recovery

Should the worst befall your business, having a prepared and researched plan to restore business operations quickly and as transparently could well be critical to both maintaining cash flow and customer confidence.

Software Development

As our name suggests, we can (and do) write software. Whilst our business has expanded to encompass many disciplines, software development has remained a core pillar of the company. We can manage the complete project, from initial consultancy and design phases, right through to development, deployment and ongoing maintenance.

Awareness have a great team and we regularly recommend them to contacts of ours who are looking for that extra level of service.

Julian Redmond
Financial Director
Royce Peeling Green Ltd
Julian Redmond

The friendly team at ASL always make us feel that our calls are important and we have developed a strong business relationship over many years.

Paul Connor
Operations Manager
Egan Reid
Paul Connor

Awareness have provided the complete I.T. solution. Their expertise has enabled us to grow our rapidly expanding business.

Steve Turner
Managing Director
EDAM Group
Steve Turner

They continue to thrive by offering a very high level of service combined with a unique personal touch.

Derek Knowles
Operations Director
NorthEdge Capital LLP
Derek Knowles
ISOQAR UKAS
Certificate Number 15167
ISO 9001, ISO 27001

We take Information Security seriously and have achieved certification in ISO27001 to ensure ASL handle data carefully and securely. We have a presence in two Data Centres in Manchester to provide a private cloud offering to our customers.

In 2019 ASL attained ISO9001 demonstrating commitment at all levels to meeting all customer requirements and increasing customer satisfaction through the continual measurement, review and improvement of our products and services.

Your data matters.

Over the last decade we’ve witnessed corporate data breaches in the media and increasing public concern over privacy as we see data become progressively mobile.

Data security has been a priority since day one and we’ve never stopped enhancing and improving our systems and technologies to ensure we stay one step ahead. We’re proud of our ISO27001 certification for data management and remain committed to keeping all of our client’s data safe.

ASL team in open plan office

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