Our IT support is tailored to your business’s needs and you can use our services in addition to your existing IT department or as a complete outsourced service. We offer day-to-day support which falls within usual business hours or if required, we offer out-of-hours support coverage*. Our regular patching service ensures your business is always performing optimally. We can supply backup & disaster recovery support and can get you back online as quickly as possible without any loss of data. Beyond this, we offer consultancy on a wide range of project work from ISO policies and certification through to help with your IT strategy / IT roadmap to enable you to make strategic, budgeted and well-informed decisions for your business.
We complement existing IT department and using our specialist knowledge in Modern Workplace Technology we enable you to make informed decisions about what technologies you should implement into your environment.
We understand that business never sleeps and it’s a hassle when you experience technical issues outside of regular working hours, so we’re proud to offer out of hours support to help keep your business going.
By reviewing your existing infrastructure we can help you understand and advise on any changes the business requires. This could involve upgrading existing servers, introduction of new technologies, better management of existing systems or support of the system as it currently stands.
We offer patching services for operating systems and hardware. Regular patching provides your business with an opportunity to ensure essential systems are kept up to date at regular intervals without causing unnecessary disruption to business operations.
As part of our consultancy services, we assess the effectiveness and compliance of your IT policies, highlight the need for revisions and provide recommendations to strengthen your businesses IT governance and security. We also offer staff training in Data Security and Basic Data Protection.
At ASL we provide comprehensive support services. We can take care of your day-to-day IT issues, support your IT team, key decision makers and wider team, with the goal of taking pressure away from your internal resource.
We deliver 1st line support, 3rd line support and extended support services which can be tailored to your unique business needs.
Using our specialist knowledge in modern technology, we enable you to make informed decisions about what technologies you should be implementing into your environment.
We help with the deployment of your chosen technologies and enable your on-site IT staff to deal with day-to-day issues. Any problems that are complex and or a significant drain on internal resources can be passed to us, we can assist in resolution or if needed we can refer to our partners for assistance. We are constantly updating our skillset, so you don’t have to.
We provide extended support for business-critical issues which can be easily scaled, according to your business priorities. Our service delivery is aligned to your business’ needs.
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Awareness Software Ltd is Registered in England and Wales Company No. 03705875. Registered Office: The Copper Room Deva Centre, Trinity Way, Manchester, M3 7BG.
VAT Registered No. 725863511
Opening Hours: Monday – Friday 9am -5pm
©2024 Awareness Software Ltd.
Awareness Software Ltd is Registered in England and Wales Company No. 03705875.
VAT Registered No. 725863511
Opening Hours: Monday – Friday 9am -5pm
©2024 Awareness Software Ltd.