Digital Telephony Solutions
Telephony Solutions
Communication is the lifeblood of any business, the telephony landscape is changing and there is now a range of new communication methods including video calling, call recording and virtual faxing. Traditionally businesses would have had an analogue telephone handset, but the change to digital phones, softphones and mobile is ever-growing. You no longer need to have a traditional office phone line and all calls can be made over the internet, using broadband. This new way of calling is referred to as VoIP (Voice over Internet Protocol). You can still have a physical phone, or make calls using your computer, through software such as Microsoft Teams.
VOiP Solutions
In 2025 the UK will switch off its PSTN & ISDN network. Consumers and businesses using traditional landlines and broadband will need to move to the new UK digital network; voice calls will be delivered using the same infrastructure as data and use Voice over Internet Protocol (VoIP) technology.
Microsoft Teams with Business Voice Calls
Microsoft 365 Business Voice is a cloud-based phone system built for small and medium sized businesses. It enables users to make, receive, and transfer calls to and from landlines and mobile phones on the public switched telephone network (PSTN) in Microsoft Teams.
Record Microsoft Teams with ClarifyGo
ClarifyGo is an industry leading, compliant cloud recording add-on for Teams users. Designed for use by small, medium and large businesses, and can be used alongside a traditional hosted or on-premise phone system with your current Microsoft 365 subscription.
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