Record Microsoft Teams Calls with ClarifyGo

Capture every audio, video and screen share conversation using ClarifyGo (Cloud Recording for Microsoft Teams). ClarifyGo is an industry leading, compliant cloud recording add-on for Teams users. Designed for use by small, medium and large businesses, packages start from just 10 users and can be used alongside a traditional hosted or on-premise phone system with your current Microsoft 365 subscription.

Never miss a conversation

Using Microsoft Graph API integration, you can capture and accurately transcribe a whole range of Teams communications, allowing you to boost your sales, improve service and gain insights into overall team performance.

Compliance based recording

ClarifyGo allows you to capture audio, video conferencing and screen sharing. The platform permits you to record internal interactions and meetings with people outside your organisations.

Rapid search & playback

Find what you’re looking for quickly and easily, using tags, flags and notes to filter searches. Play back recordings to check facts and reduce errors. Integrate ClarifyGo with Microsoft Dynamics to access records directly from your CRM.

Compliance & risk management

Record everything you should (and nothing you shouldn’t) to satisfy regulations, including Dodd-Frank, FCA, GDPR, HIPAA, MiFID II and PCI DSS.

Secure AES 256-bit file encryption
Automated PCI options for secure payment handling
Long term file storage
User-based permission levels
On-demand and rule-based recording
GDPR audit reporting

Secure File Sharing

Securely share recordings using time-limited email links, even with those outside of your organisation. Avoid sending large and insecure MP3 attachments.

Advanced Quality Measurement (QM)

Understand how your sales teams are performing and help them improve by developing questionnaires to assess call handling and chart progress with comprehensive reports.

Innovative AI Technology

ClarifyGo uses innovative AI technology to mine conversations for keywords, customer sentiment and compliance risks. Voice data is sent to Microsoft Dynamics to inform business strategy.

Everything in the Cloud

ClarifyGo is the easiest way to record your Microsoft Teams calls. Hosted, managed and stored in the cloud for a low-risk, cost-effective solution.

Hybrid Teams + Traditional Telephony

ClarifyGo can be used alongside a traditional hosted or on-premises phone system, meaning you can find, keep and analyse all your meetings in one place.

ClarifyGo Recording for MS Teams

Requires a minimum of 10 user licences for a minimum one year contract. Additional users can be added at any time.

Set up and annual support fees apply

ClarifyGo Additional Services

These services require an existing ClarifyGo Audio Licence, based on a minimum of 10 users.

Record Microsoft Teams Calls with ClarifyGo